It's nice to see the regulators doing their job.....MBNA are one of only a handful of lenders that were consistently refusing reduced payments from clients on debt management plans - in these cases we would have to wait for MBNA to sell the debt on to a debt collection agency before an agreement was set.
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OFT_requires_MBNA_to_improve_debt_collection_practices_-_14.12.10.pdf (53 KB) 
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